❓Frequently Asked Questions
Q
What is the delivery time of the product?
A: The lead time is 15-45 days, depending on the type of the product. Through efficient production management and logistics coordination, we ensure timely delivery.
Q
Can you offer OEM/ODM service?
A: Yes, we provide OEM/ODM services including branding, logo design, and color customization. Please contact us directly for detailed information.
Q
How can we guarantee quality?
A: We have a strict quality inspection process to ensure every product meets high standards. A pre-production sample will be provided before mass production. The final inspection will be carried out before shipment. Our products have international certifications such as CE etc.
Q
How do you ensure our long-term business relationship?
A: We are sincerely hoping to establish a good long-term business relationship with our esteemed clients, so we will do our best to guarantee our customers' benefit. Stable quality and competitive prices are essential, and we are also providing our increasingly advanced technology for our clients to meet the increasing needs in the markets.
Q
Can the color and logo of the pet feeder be customized?
A: Yes, we accept customized logos and colors can be customized to meet your specific requirements.
Q
What is the standard packaging configuration for mass production?
A: For mass production, the package size is 52*46*34cm, containing 8 pieces per carton, with a total weight of 13.8kg.