Q1: Could I get a sample to check your quality?

A: Samples and shipping costs are prepaid by buyers, and will be refunded to buyers when the mass production order is confirmed in the near future.

Q2: When can I get the price?

A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please tell us in your email so that we will prioritize your inquiry.

Q3: What about the lead time for mass production?

A: Honestly, it depends on the order quantity and the season you place the order.

Q4: What is the term of delivery?

A: We accept EXW, FOB, CIF, and DDP. You can choose the one which is the most convenient or cost-effective for you.

Q5: What materials are used in the pet feeder?

A: The pet feeder is constructed from durable, pet-safe plastic materials designed for both indoor and outdoor use.

Q6: What power sources do the automatic feeders support?

A: The automatic feeders are versatile, supporting both battery power and standard charging sources for reliable operation.