Frequently Asked Questions
Q
What is the production capacity of the Alkaline sun NDX-3000LMW?
The equipment is highly efficient, capable of generating up to 3,000 liters of high-quality alkaline ionized water in just 1 hour, making it ideal for commercial bottled water production.
Q
Does this alkaline water machine require regular backwashing?
No. Thanks to the advanced electrode material configuration and a unique proprietary valve (utilizing the F.F method), there is no need for backwashing. This allows for continuous, uninterrupted alkaline water production.
Q
Can the power supply and the electrolysis units be installed in different rooms?
Yes. The system is designed with separate components for the power supply unit and the electrolysis unit. This modular design allows you to install them in different locations and manage the operation via remote control.
Q
What safety features are built into this equipment?
Safety is highly prioritized. The system is equipped with multiple protection mechanisms, including an earth leakage cutoff, overcurrent prevention, real-time water supply monitoring, and an electrolyzer overheating prevention function.
Q
Is the unit mobile, and how is the external piping connected?
The main unit can be fitted with casters for easy mobility and positioning. Additionally, the system supports hose connections and features a unique clip connection system that simplifies external piping installation.
Q
What technical support is available during setup?
Our engineering team provides comprehensive support throughout the entire process, starting from the initial design phase to the commencement of production, alongside dedicated after-sales follow-up.
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